Privacy Policy – GBM Research Supply

Last updated: May 18, 2026

1. Introduction

GBM Research Supply (“GBM Research Supply,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit gbmresearchsupply.com (the “Site”), create an account, contact us, subscribe to updates, or make a purchase from us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you use our Site.

Personal Information You Provide

We may collect the following information when you place an order, create an account, contact us, or subscribe to communications:

Name
Email address
Phone number
Billing address
Shipping address
Account login information
Order history and purchase details
Customer service messages or support requests
Any information you voluntarily submit through forms on the Site

Payment Information

Payment information is processed securely by our third-party payment processors. We do not store full credit card numbers or complete payment card details on our servers.

Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

IP address
Browser type
Device type
Operating system
Pages viewed
Time and date of visits
Referring website or search source
Cart activity and checkout behavior
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to operate our business, process orders, improve our Site, and communicate with you.

We may use your information to:

Process, confirm, and fulfill orders
Arrange shipping and delivery
Send order confirmations, tracking updates, and customer service messages
Create and manage customer accounts
Respond to questions, support requests, or inquiries
Process returns, refunds, or order issues
Send marketing emails or promotional messages, where permitted
Improve our website, products, services, and customer experience
Detect, prevent, and address fraud, abuse, security issues, or unauthorized activity
Comply with legal, tax, accounting, and regulatory obligations

4. Email and Marketing Communications

If you subscribe to our email list, create an account, or make a purchase, we may send you emails related to your order, account, products, promotions, or company updates.

You may opt out of promotional emails at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing emails, we may still send necessary transactional emails related to your orders, account, or customer service requests.

5. Information Sharing

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, fulfill orders, or comply with legal obligations.

This may include:

Service Providers

We may share information with companies that help us operate the Site and provide services, including:

Payment processors
Shipping carriers
Website hosting providers
Email and marketing platforms
Analytics providers
Fraud prevention tools
Customer support tools
IT and security service providers

Legal Compliance

We may disclose your information if required to do so by law, regulation, legal process, subpoena, court order, or governmental request.

Business Transfers

If GBM Research Supply is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information when you have given us permission to do so.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and support essential website functions.

Cookies may be used for:

Shopping cart functionality
Checkout and account login
Remembering preferences
Website analytics
Site performance
Security and fraud prevention
Marketing and advertising measurement

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality, including cart, checkout, and account features.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. These may include secure server infrastructure, SSL/TLS encryption, restricted access controls, and security monitoring.

However, no method of online transmission or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, accounting, tax reporting, fraud prevention, and dispute resolution.

Order-related information may be retained for at least seven years or as otherwise required by applicable law.

9. Your Privacy Rights

Depending on your location, you may have certain privacy rights regarding your personal information.

These rights may include the ability to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request a copy of your information
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information listed in the “Contact Us” section below.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include:

The right to know what personal information we collect, use, disclose, or share
The right to request access to your personal information
The right to request deletion of your personal information
The right to correct inaccurate personal information
The right to opt out of the sale or sharing of personal information
The right to limit the use of certain sensitive personal information
The right not to be discriminated against for exercising your privacy rights

GBM Research Supply does not sell personal information.

11. International Users

If you access the Site from outside the United States, please note that your information may be processed and stored in the United States or other locations where our service providers operate.

By using the Site, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your country of residence.

12. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Third-Party Links

Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of the Site after any changes means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

GBM Research Supply

Email: info@gbmresearchsupply.com