Terms of Service – GBM Research Supply

Last updated: May 18, 2026

1. Acceptance of Terms

Welcome to GBM Research Supply. These Terms of Service (“Terms”) govern your access to and use of gbmresearchsupply.com (the “Site”), including browsing the Site, creating an account, placing an order, or purchasing products from GBM Research Supply (“GBM Research Supply,” “we,” “our,” or “us”).

By using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site or purchase products from us.

We reserve the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after changes are posted means you accept the revised Terms.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use this Site or place an order.

By using the Site or purchasing from GBM Research Supply, you represent and warrant that:

You are legally able to enter into these Terms
You are at least 18 years old
Any information you provide is accurate and complete
You will use products purchased from us only in a lawful and appropriate manner
You will comply with all applicable federal, state, and local laws, regulations, and industry requirements

3. Products and Product Information

GBM Research Supply offers medical, research, wellness, personal care, laboratory, PPE, and related supply products. Product availability, descriptions, images, specifications, pricing, and packaging may change at any time without notice.

We make reasonable efforts to display accurate product information. However, we do not guarantee that product descriptions, images, pricing, availability, or other content on the Site is complete, current, or error-free.

We reserve the right to:

Correct errors or omissions
Update product information at any time
Change or discontinue products
Limit quantities available for purchase
Refuse or cancel orders containing incorrect pricing or product information
Substitute packaging or product presentation where appropriate, provided the core product remains materially similar

Product images are for general reference only and may not always reflect the exact packaging, labeling, size, color, or version received.

4. Professional, Laboratory, and Medical Supply Use

Some products sold by GBM Research Supply may be intended for professional, institutional, laboratory, clinical, educational, or appropriately trained use.

By purchasing from us, you acknowledge and agree that:

You are responsible for determining whether a product is appropriate for your intended use
You will follow all manufacturer instructions, warnings, storage requirements, and safety guidelines
You will comply with all applicable laws, professional standards, licensing requirements, workplace policies, and safety regulations
You will not misuse, alter, relabel, or resell products in a way that violates applicable law or product instructions
You are responsible for ensuring that any product purchased is permitted for your use in your jurisdiction

GBM Research Supply does not provide medical advice, diagnosis, treatment, or professional healthcare guidance. Information on the Site is provided for general product and educational purposes only and should not be relied upon as medical, clinical, or legal advice.

If you have questions about the proper use of a medical, wellness, laboratory, or personal care product, consult a qualified professional before use.

5. Restricted or Regulated Products

Certain products may be subject to federal, state, or local restrictions, professional-use requirements, age restrictions, institutional policies, or other regulations.

We reserve the right to:

Refuse the sale of restricted products
Request additional verification before processing an order
Cancel orders where we believe the purchaser is not authorized to buy or use the product
Limit sales by location, quantity, product type, or customer type
Report suspicious, fraudulent, or unlawful activity where required or appropriate

You are solely responsible for understanding and complying with any laws, regulations, or requirements that apply to the purchase, possession, storage, handling, resale, or use of products ordered from GBM Research Supply.

6. Orders

Placing an order through the Site is an offer to purchase the selected products. We reserve the right to accept, decline, limit, or cancel any order for any reason.

Reasons an order may be refused or canceled include, but are not limited to:

Product unavailability
Pricing or product listing errors
Suspected fraud or unauthorized payment activity
Shipping restrictions
Restricted product concerns
Incomplete or inaccurate customer information
Unusual order quantities
Violation of these Terms

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, unless otherwise required or permitted by law.

Order confirmation emails do not guarantee final acceptance of an order. An order is accepted when it has been processed and prepared for shipment.

7. Pricing, Taxes, and Payment

All prices are listed in U.S. Dollars unless otherwise stated.

Prices do not include applicable taxes, shipping charges, handling fees, or other charges unless clearly stated at checkout.

We reserve the right to change prices at any time without notice. We are not responsible for typographical errors, pricing mistakes, or system errors. If a product is listed at an incorrect price, we may cancel the order and issue a refund.

Payment is due at the time of purchase. We may accept major credit cards, debit cards, and other payment methods displayed at checkout.

Payment information is processed securely by third-party payment processors. GBM Research Supply does not store full credit card numbers on its servers.

8. Shipping and Delivery

Shipping options, delivery estimates, and costs are displayed at checkout when available.

Delivery times are estimates only and are not guaranteed. GBM Research Supply is not responsible for delays caused by carriers, weather, incorrect addresses, customs issues, inventory delays, or events beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for lost, delayed, or undeliverable packages caused by incorrect or incomplete shipping information.

Risk of loss may pass to you once the order is transferred to the shipping carrier, unless otherwise required by applicable law.

Any free shipping offers, including free shipping on orders over a certain amount, may be modified, limited, or discontinued at any time.

9. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are governed by our posted Return Policy and Shipping Policy, which are incorporated into these Terms by reference.

Due to the nature of certain medical, personal care, laboratory, sterile, disposable, or hygiene-related products, some items may be final sale and not eligible for return once shipped, opened, used, or removed from original packaging.

We reserve the right to refuse returns that do not comply with our Return Policy.

Refunds, when approved, will generally be issued to the original payment method.

10. Customer Accounts

You may create an account on the Site to view order history, save information, or manage purchases.

You are responsible for:

Maintaining the confidentiality of your login credentials
All activity under your account
Keeping your account information accurate and current
Notifying us if you believe your account has been accessed without authorization

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse the Site.

11. Promotional Offers and Discounts

GBM Research Supply may offer discounts, coupon codes, free shipping promotions, bundles, or other promotional offers from time to time.

Promotions are subject to any terms provided with the offer and may be changed, limited, or canceled at any time.

Unless otherwise stated, promotions:

Cannot be combined with other offers
Have no cash value
May be limited to certain products, customers, or order amounts
May expire without notice
May be refused if misused or applied in error

12. Website Use

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the Site for fraudulent, unlawful, or harmful purposes
Interfere with the operation or security of the Site
Attempt to gain unauthorized access to accounts, systems, or data
Use bots, scrapers, crawlers, or automated tools without permission
Upload or transmit viruses, malware, or harmful code
Impersonate another person, business, or entity
Provide false, misleading, or incomplete information
Use the Site to violate any law or regulation
Attempt to bypass purchase limits, security features, or product restrictions
Copy, reproduce, or exploit Site content without permission

We reserve the right to restrict, suspend, or terminate access to the Site for any violation of these Terms.

13. Intellectual Property

All content on the Site, including text, graphics, logos, product images, icons, design elements, page layouts, software, and other materials, is owned by GBM Research Supply or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, display, sell, license, or create derivative works from any Site content without our prior written consent.

The GBM Research Supply name, branding, logo, and related marks may not be used without permission.

14. User Submissions, Reviews, and Feedback

If you submit reviews, messages, testimonials, photos, feedback, suggestions, or other content to GBM Research Supply, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, edit, and distribute that content for business, marketing, or operational purposes.

You represent that any content you submit:

Is accurate to the best of your knowledge
Does not violate another person’s rights
Does not contain unlawful, abusive, defamatory, obscene, or misleading material
Does not contain spam, malware, or unauthorized advertising

We reserve the right to remove or edit user-submitted content at our discretion.

15. Third-Party Services and Links

The Site may use or link to third-party services, including payment processors, shipping carriers, analytics platforms, email providers, plugins, social media platforms, or other websites.

We are not responsible for the content, privacy practices, terms, policies, or actions of third-party services. Your use of third-party services is subject to their own terms and policies.

16. No Medical or Professional Advice

Content on the Site is provided for general informational and product-related purposes only.

GBM Research Supply does not provide medical, clinical, legal, regulatory, or professional advice. Nothing on the Site should be interpreted as a recommendation to use any product for a specific medical condition, procedure, treatment, or professional application.

You are responsible for consulting appropriate qualified professionals before using any product in a clinical, medical, laboratory, institutional, or professional setting.

17. Disclaimer of Warranties

The Site and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.

To the fullest extent permitted by law, GBM Research Supply disclaims all warranties, express or implied, including but not limited to:

Implied warranties of merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness of Site content
Uninterrupted or error-free website operation
Product suitability for your specific intended use

Some jurisdictions do not allow certain warranty exclusions, so some of the above limitations may not apply to you.

18. Limitation of Liability

To the maximum extent permitted by law, GBM Research Supply, its owners, employees, affiliates, suppliers, service providers, and partners shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

Your use of the Site
Products purchased from us
Product misuse or improper handling
Shipping delays or carrier issues
Website interruptions or errors
Unauthorized access to your account
Loss of profits, revenue, data, goodwill, or business opportunity

Our total liability for any claim related to a product or order shall not exceed the amount you paid for the specific product or order giving rise to the claim.

19. Indemnification

You agree to indemnify, defend, and hold harmless GBM Research Supply, its owners, employees, affiliates, suppliers, service providers, and partners from and against any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use of the Site
Your purchase, handling, resale, or use of products
Your violation of these Terms
Your violation of any law, regulation, or third-party right
Any false, inaccurate, or misleading information you provide
Misuse, improper storage, improper handling, or unauthorized use of products

20. Force Majeure

GBM Research Supply shall not be liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor shortages, supplier delays, carrier disruptions, pandemics, cyberattacks, power outages, government actions, regulatory changes, or other unforeseen events.

21. Termination

We may suspend or terminate your access to the Site, cancel orders, or close your account at any time if we believe you have violated these Terms, engaged in fraudulent activity, misused the Site, or acted in a way that may harm GBM Research Supply, our customers, or third parties.

Sections that by their nature should survive termination will remain in effect, including intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute provisions.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Any legal action or proceeding arising from these Terms, the Site, or purchases from GBM Research Supply shall be brought in the state or federal courts located in Michigan, unless otherwise required by applicable law.

23. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies posted on the Site, constitute the entire agreement between you and GBM Research Supply regarding your use of the Site and purchases from us.

25. Contact Information

If you have questions about these Terms, please contact us at:

GBM Research Supply

Email: info@gbmresearchsupply.com